The long-term costs of downtime: A threat to customer experience 16% of IT leaders say their organization was shut down permanently because of IT outages over the past three years.
That’s more than the average lifetime earnings of over 2,000 Americans-lost by one man in one day.īut Zuckerberg and Meta should consider themselves lucky. And while few will pity Mark Zuckerberg, this fall represented a $6 billion hit to his net worth in a day. When Meta suffered their outage, its stock plummeted 5%. The average amount of brownouts for enterprises was 19 per year.94% of enterprises experienced an IT outage.97% of enterprises experienced an IT brownout.LogicMonitor’s survey of enterprise-level IT leaders found that over the past three years: IT outages and brownouts are more common than you’d think-and they’re on the rise. Now you understand downtime, let’s look at how much of an issue it really is. But most downtime is unplanned, and occurs due to high-traffic, system failures, or malicious attacks. Some IT downtime is planned for system maintenance. In the case of Meta’s 2021 IT outage, not only were Meta’s flagship services down, but so too were their internal systems-employees couldn’t even get into offices using their keycards. With an IT outage, the system is completely unavailable. IT brownouts occur when a system is slowed or partially available. It can be broken up into two types: outages and brownouts. IT downtime occurs when a system can’t complete its primary function.
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